FREE SHIPPING on All US 48 States and AK, HI, PR
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    1. When I can expect my package after I place order?

    U.S. Destinations

    - Processing Time of your package is usually shipped within two business days of receiving payment. You will receive an email notification of shipment with tracking number.
    - US shipments are via US Postal Service 1st Class, Priority Mail and on select items Parcel Post, with an estimated 2-7 day delivery time after date of shipment.

    Non-U.S. Destinations

    - International shipments are via US Postal Service Priority Mail or 1st Class Air (please note that while estimated delivery dates are 5-10 days, our experience is that some packages take 3-5 weeks due to customs and the international climate).

     

    2. Can I get the item faster than Standard way?

    We are sorry but we do not provide expedite shipment now. We use Standard way only.

     

    3. I received the incorrect item. What should I do now?

    Please contact our customer service representative via E-mail, TheElixirUSA@yahoo.com

     

    4. My package is damaged. Who do I contact?

    If your item was damaged, you will need to contact us via E-mail to TheElixirUSA@yahoo.com with the subject titled "Damaged Order". We will need the following information: date of items received, item number, courier and tracking number, and a daytime phone number.