This Mineral Raw Sugar from Columbia is both tasty and healthy! Auno sugar is produced using only safe ingredients from the sugarcane raised in Columbia's Alpine climate in order to create a product that is healthy, eco-friendly, and hygienic. More specifically, the sugarcane that is used for this product comes from a specific farm in Columbia that only uses organic methods of harvest, which are the same methods that ancient Indians used in the past. This mineral sugar is not refined chemically in any way, and there is nothing included in it other than the sugarcane from Columbia, meaning that it includes natural minerals that a human body requires to function. In fact, Auno sugar has higher levels of certain minerals than powdered milk, truly making it suitable for all age groups and beneficial for the health of your precious children and family members. In Columbia, this sugar is consumed by those who require nutrients, it replaces sugar for the consumption of children, the elderly, and athletes, and it is even used as a traditional cure for colds. The flavor and scent of the sugar are also extremely high quality, making it a must for adding into the famous Columbian coffees. On top of all this, not only do we guarantee food products that consumers can trust and purchase, but our ultimate goal is to approach the public as an enterprise that improves with the feedback of customers rather than a company that simply focuses on selling products. Auno is an exclusive provider of this mineral sugar that everyone should include in their daily life for that extra sweetness of health.
Payment & Security
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Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and send your item to: 1707 S Grove Ave. Ontario California US 91761.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 1707 S Grove Ave. Ontario California US 91761
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.